One of the undeniable impacts of the COVID19 pandemic has been the shift towards far more widespread use of remote service delivery. However, as with any such industry-wide adoption of new...
In the final feature in this series of articles looking at the findings of an exclusive Field Service News Research run in partnership with FieldAware, we draw our conclusions on where the field...
Continuing our series of articles analysing the results of an exclusive Field Service News Research project run in partnership with FieldAware, we look at whether the delayed impact of the pandemic...
In the last feature in this series reflecting on the findings of an exclusive Field Service News Research project run in partnership with FieldAware, we looked at whether the pandemic had impacted...

Understanding Virtual Field Service: Is Remote First the Default of the New Normal?

remote service - Feb 1, 2021

The New Normal of Field Service Has Been Coming for a Long Time. Now it is Here

Gig Economy - Nov 25, 2020

The Gig-Economy, Field Service and Recovery

Gig Economy - Nov 23, 2020

Understanding the Value of the Field Service Engineer

Digital Transformation - Nov 20, 2020

Understanding Virtual Field Service: Is Remote First the Default of the New Normal?

remote service - Feb 1, 2021
One of the undeniable impacts of the COVID19 pandemic has been the shift towards far more widespread use of remote service delivery. However, as with any such industry-wide...

The New Normal of Field Service Has Been Coming for a Long Time. Now it is Here

Gig Economy - Nov 25, 2020
In the final feature in this series of articles looking at the findings of an exclusive Field Service News Research run in partnership with FieldAware, we draw our conclusions on...

The Gig-Economy, Field Service and Recovery

Gig Economy - Nov 23, 2020
Continuing our series of articles analysing the results of an exclusive Field Service News Research project run in partnership with FieldAware, we look at whether the delayed...

Understanding the Value of the Field Service Engineer

Digital Transformation - Nov 20, 2020
In the last feature in this series reflecting on the findings of an exclusive Field Service News Research project run in partnership with FieldAware, we looked at whether the...
4 min read
Digital Transformation - Nov 16, 2020

Digital Transformation is Accelerating, But How?

Across our recent series of features exploring the findings of an exclusive Field Service News Research...
3 min read
IoT - Nov 13, 2020

An Industry in a State of Flux

In our current series of articles analysing an exclusive research run by Field Service News Research in...
3 min read
IoT - Nov 11, 2020

Are we about to see an Evolution in the Service Contract as well as Service Delivery?

Our recent study, run in partnership with FieldAware, appears to show we are facing massive changes in how we...
3 min read
IoT - Nov 9, 2020

A Widening Gap Between Digital Haves and Have Nots

Perhaps one of the most important findings in our recent groundbreaking study run in partnership with...

    Add Your Voice to Our Research Panel

    Field Service News Research runs regular research projects into the key areas of field service operations. If you would like to be added to our respondent group and take part in this research then please submit your details in the form below. Respondents receive an exclusive Executive Briefing Report after each project as well as being eligible to win a £50 Amazon voucher. 

    Seeing-is-believing