In this, the last article in this series analysing the findings of an exclusive research project run in partnership with Salesforce on the impact the rapid adoption of remote service delivery will...
One of the key outcomes of the pandemic on the field service sector was the rapid adoption of remote service delivery. As we begin our analysis of our exclusive research into this area run in...
One of the undeniable impacts of the COVID19 pandemic has been the shift towards far more widespread use of remote service delivery. However, as with any such industry-wide adoption of new...
In the final feature in this series of articles looking at the findings of an exclusive Field Service News Research run in partnership with FieldAware, we draw our conclusions on where the field...

More Than a Solution for These Current Times?

remote service - Feb 10, 2021

The Prevalence of Remote Services in the Field Service Sector

remote service - Feb 9, 2021

Understanding Virtual Field Service: Is Remote First the Default of the New Normal?

remote service - Feb 1, 2021

The New Normal of Field Service Has Been Coming for a Long Time. Now it is Here

Gig Economy - Nov 25, 2020

More Than a Solution for These Current Times?

remote service - Feb 10, 2021
In this, the last article in this series analysing the findings of an exclusive research project run in partnership with Salesforce on the impact the rapid adoption of remote...

The Prevalence of Remote Services in the Field Service Sector

remote service - Feb 9, 2021
One of the key outcomes of the pandemic on the field service sector was the rapid adoption of remote service delivery. As we begin our analysis of our exclusive research into this...

Understanding Virtual Field Service: Is Remote First the Default of the New Normal?

remote service - Feb 1, 2021
One of the undeniable impacts of the COVID19 pandemic has been the shift towards far more widespread use of remote service delivery. However, as with any such industry-wide...

The New Normal of Field Service Has Been Coming for a Long Time. Now it is Here

Gig Economy - Nov 25, 2020
In the final feature in this series of articles looking at the findings of an exclusive Field Service News Research run in partnership with FieldAware, we draw our conclusions on...

Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.

Recent Posts

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Digital Transformation - Nov 20, 2020

Understanding the Value of the Field Service Engineer

In the last feature in this series reflecting on the findings of an exclusive Field Service News Research...
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Digital Transformation - Nov 18, 2020

How has Covid-19 Impacted our Relationship with our Engineers

As we continue our series looking into the findings of our exclusive research run in partnership with ...
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Digital Transformation - Nov 16, 2020

Digital Transformation is Accelerating, But How?

Across our recent series of features exploring the findings of an exclusive Field Service News Research...
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IoT - Nov 13, 2020

An Industry in a State of Flux

In our current series of articles analysing an exclusive research run by Field Service News Research in...

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