As we bring our series of analysis in our exclusive research study run in conjunction with specialist workforce management solution provider Goodt to an end, we reflect on the conclusions of the...
In the penultimate feature in our series of analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we discuss the study's trends...
As we continue the analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we explore the tools being used by service-centric companies...
In this third part in the analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we now look at the study's findings around employee...

The Processes of Workforce Management Are Strong, but the Tools Need Improvement

HR - Apr 29, 2021

Employee Engagement and Staff Loyalty

HR - Apr 27, 2021

The Tools And Processes Being Used For Workforce Management

HR - Apr 22, 2021

Employee Placement, Discipline and Churn

HR - Apr 20, 2021

The Processes of Workforce Management Are Strong, but the Tools Need Improvement

HR - Apr 29, 2021
As we bring our series of analysis in our exclusive research study run in conjunction with specialist workforce management solution provider Goodt to an end, we reflect on the...

Employee Engagement and Staff Loyalty

HR - Apr 27, 2021
In the penultimate feature in our series of analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we discuss the...

The Tools And Processes Being Used For Workforce Management

HR - Apr 22, 2021
As we continue the analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we explore the tools being used by...

Employee Placement, Discipline and Churn

HR - Apr 20, 2021
In this third part in the analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we now look at the study's...

Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.

Recent Posts

8 min read
HR - Apr 13, 2021

Are We Optimising Our Most Valuable Assets - Our Staff?

Across all service-centric sectors, a universal maxim is that an organisation’s most valuable resource is its...
6 min read
remote service - Apr 2, 2021

Is the new normal going to be revolution or evolution?

In the final of this series from an exclusive Beyond the Data report that is part of a major research project...
4 min read
remote service - Mar 31, 2021

Reduced overheads are a benefit for service providers but do customers necessarily want cheaper service?

One of the key findings in our study run in partnership with Salesforce looking at the rise of remote service...
5 min read
Digital Transformation - Mar 30, 2021

Digital Transformation meets the acceleration of global disruption

Perhaps the most overt and also important outcome of the pandemic is that the digital transformation journey...

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